Information We Collect

When you use Forge3D, we may collect the following types of information:

• Personal Information: Name, email address, phone number, billing/shipping address, and payment details when you place an order.
• Account Information: Username, password, and preferences if you create an account with us.
• Usage Data: Information about how you browse and interact with our website, such as IP address, device type, browser type, location (if enabled), and pages visited.
• Custom Design Data: Any 3D models, files, or instructions uploaded by you for custom product orders.

How We Use Your Information

We use collected information for purposes including:

• Processing and fulfilling your orders.
• Customizing our 3D printing services based on your requirements.
• Processing secure payments.
• Communicating updates, offers, and important service notifications.
• Website optimization, analytics, and improving user experience.
• Legal compliance, fraud prevention, and dispute resolution.

Sharing of Information

We do not sell or rent your personal information to third parties. However, we may share information in the following cases:

• Service Providers: Trusted partners such as payment gateways, courier/shipping partners, and IT support providers.
• Legal Obligations: When required under Indian law, government requests, or legal proceedings.
• Business Transfers: In case Forge3D undergoes a merger, acquisition, or restructuring.

Cookies and Tracking Technologies

Forge3D uses cookies to enhance your browsing experience. These help us remember your preferences, analyze website traffic, and show personalized offers. You may manage cookie preferences through your browser settings.

Security of Your Information

We implement industry-standard security measures to protect your data, including encryption, secure payment gateways, and restricted access. However, please note that no method of data transmission over the internet can be guaranteed as 100% secure.

Your Rights

As a resident of India, you may:

• Access and update your personal information by logging into your account.
• Request deletion of your data (subject to legal and contractual restrictions).
• Opt-out of marketing communications at any time using the unsubscribe link in our emails.

Third-Party Links

Our website may contain links to third-party websites. Forge3D is not responsible for the privacy practices or content of external sites. We encourage you to read their privacy policies before sharing personal information.

Children’s Privacy

Forge3D does not knowingly collect or process information from children under the age of 18. If you are aware that a child has provided us personal information, please contact us for immediate deletion.

Changes to This Privacy Policy

Forge3D reserves the right to update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.

Contact Us

For any concerns, questions, or data-related requests, you can reach us at:

Forge3D – Customer Support
Email: support@forge3d.in
Phone: +91-9415631559
Address: Prayagraj, (U.P), India